what got decided?
again.
Board minute · redacted Resolved that the ████████ be ██████ as previously discussed.
Email · fwd: fwd: re: “I thought we'd already ████ this?”
who actually
decided this?
3rd time
this year
EXHIBIT A Corridor · 14:32
Exhibit B
Project register Status: CLOSED
Activity: ongoing
Owner: —
Meeting notes Agreed in the room.
Reversed in the ████████.
Values · published “We make decisions
together.”
◆ Pattern found Instance 07 / 40 logged
Corridor
Veto
The decision everyone agreed to, quietly reversed by someone who wasn't in the room.
Organisational diagnosis · Wellington

Something's
not quite right.

Every organisation thinks its problem is unique. It almost never is.

A weed is just a plant nobody named.

Most organisational dysfunction works the same way. Visible to everyone, named by no one — so it survives.

A decision that never quite gets made. A veto that arrives in the corridor after the meeting ends. A room that agrees out loud and disagrees everywhere else. People live with these for years because they have no word for them. You can't point at what you can't name.

Dandylion is a diagnostic practice. We identify the pattern, give it a name, and hand you the evidence it's there. What you do next is your decision. Seeing it clearly is the work.

The taproot is the point. Not the flower, not the seeds — the single deep root everything else grows out of. We go under the visible problems to the one thing feeding them.

The pattern library.

Showing 7 of 40 · working cards, not slides

No. 01Decision

Corridor Veto

The meeting makes the decision. The corridor quietly unmakes it.

No. 02Decision

Ghost Decision

Everyone is acting on a decision nobody can locate.

No. 03Information

Politeness Filter

Disagreement is softened as it travels upward until leaders hear a version of reality nobody below them believes.

No. 04Delivery

Zombie Project

A project that has lost its purpose keeps consuming time and budget because stopping it would need someone to own the ending.

No. 05Adapt

Reorg Reflex

A problem in direction, decisions, trust or delivery is answered by redrawing reporting lines.

No. 06Adapt

Consultation Theatre

Feedback is invited after the only decision that matters has already been made.

No. 07Delivery

Accountability Fog

Everyone owns a part. Nobody owns whether the whole thing works.

+ 33 more

The full library is the evidence base. Each pattern earns its place by being found in the wild, with the record to prove it.

Recognise one in your own organisation? That's the point of naming them. Browse the full library →

First case · long-form diagnosis

Let's Get Wellington Moving.

A decade. Three governing partners. Hundreds of millions committed. Almost nothing built — then the whole thing was disestablished. Everyone has a theory. We ran the diagnosis against the library instead. The failures are named, dated and evidenced.

Read the full diagnosis →
  • PatternCount
  • Ghost Decision ×7
  • Corridor Veto ×4
  • Consultation Theatre ×5
  • Reorg Reflex ×3
  • Accountability Fog throughout

How it works

We find what’s producing the problem — then show you where to intervene.

This isn’t a culture survey or a generic maturity assessment. We take a defined organisational problem, trace how it is being produced and test the explanation against the evidence.

Step one

Frame

We agree on the question the diagnosis needs to answer. A decision that won’t hold. A programme that keeps stalling. A leadership team pulling in different directions. This gives the investigation a clear boundary.

Step two

Trace

We follow the real work: the decisions, handovers, meetings and points where progress stalls or changes direction. We examine the record and speak to the people closest to what is happening.

Step three

Diagnose

We compare what people say with what the record shows and identify the mechanism repeatedly producing the problem. If it matches a documented pattern, we name it. If it doesn’t, we don’t force it.

Step four

Recommend.

You get the diagnosis, the evidence behind it and the move most likely to address the cause: where to start, who needs to own it and what should change if it works. We show the consequence of leaving it alone — and quantify it only where the evidence supports a number.

Evidence may include

Decision and governance records · meeting artefacts · role accountabilities · timelines · operating data · confidential conversations · observation of live work

The State of Play

We publish the diagnoses. That's the evidence base.

Every named pattern earns its place by being found in the wild — in public organisations, with the record to prove it. The writing is the practice working out loud.

  • JUL 2026The LGWM diagnosis: ten years, nothing moved
  • JUN 2026Why the manager layer is where engagement dies
  • MAY 2026Published values, lived experience, and the zero between them

Something's wrong and you can't name it.

That's the whole job. Bring us the organisation — we'll tell you what it is.

Start a diagnosis →